Monthly Archive: November 2012

Nov 29

Converting Prompts for UCCX 7

UCCX only accepts certain type of .wav format for any prompt files that it can use. The file format should be

8.000kHz, 8 Bit, Mono 7 kb/sec

Now there are a lot lot of posts detailing how to convert into this format but most of these result in 64kbp sample size which will work with …

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Nov 28

Duplex Mismatch – How varying Duplex/Speed settings can effect connectivity?

Well, let first explain couple of terms when dealing with Duplex and Speed settings on Cisco Switches. These settings determine what will be the status of the link when an end device is connected to switchport. You will have to keep the settings on NIC of end device in sync with switchport config to make …

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