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Jun 08

Call center calculator

Really nice calculator to know how much lines and how many agents are required to handle the calls efficiently….

Call center calculator

2 comments

  1. Paul Prijs

    Another nice call center calculator (erlang c) is to be found at http://www.agenses.com/489/free_erlangc_calculator/

    It also calculates average waiting time, agent occupancy and probability of waiting.

  2. wasif

    can anyone provide a solution from where to download vce manager software to open cisco dumps i downloaded one but not all the questions are shown in that software asking for registration can any one send me a crack file to open that i shall be thankful to you.

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